- Refund Policy
Pick Up: Members must arrange to pick up their plants on market days (e.g., Tuesdays and Wednesdays). We do not refund orders placed and not picked up.
After a Plant is Picked up: Because our plants are perishable and for health concerns, we can not offer refunds or accept “returns” of produce. All plants are offered “as is.”
Satisfaction Guarantee: A member may elect not to pick up a full order if he or she does not like the quality of one of the plants. Under these conditions, a single credit will be applied to the next order.
Membership Terms: Quarterly memberships are issued for the full quarter and we do not pro-rate cancellations. However, a member may cancel his or her membership at any time and not be charged for the next quarter, or thereafter unless the member decides to resume membership.
Your privacy is important to us. This privacy statement provides information about the personal information that collects, and the ways in which e3garden uses that personal information.
Personal information collection
e3garden may collect and use the following kinds of personal information:
- information that you provide using for the purpose of registering with the website;
- information about transactions carried out over this website;
- information that you provide for the purpose of subscribing to the website services;
- any other information that you send to e3garden
Using personal information
e3garden may use your personal information to:
- administer this website;
- personalize the website for you;
- enable your access to and use of the website services;
- send to you products that you purchase;
- supply to you services that you purchase;
- send to you statements and invoices;
- collect payments from you; and
- send you marketing communications.
Where e3garden discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, e3garden may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
Securing your data
e3garden will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
e3garden will store all the personal information you provide on its secure servers.
Information relating to electronic transactions entered into via this website will be protected by encryption (SSL) technology.
Updating this statement
This website contains links to other websites. e3garden is not responsible for the privacy policies or practices of any third party.